Hand Delivery

  • 20km radius of Orakei  - $6.00 delivery charge.

  • Delivery Days: Eastern Bay Suburbs and surrounds on Thursday evenings (6-9pm) and rest of Auckland on Sundays (monthly deliveries in some areas with overnight deliveries for weekly, fortnightly orders). See actual delivery dates below.

  • If no-one is available when the delivery is made, it will still be left in a chiller box and you will be texted.  Please specify in the comment box on the check-out page if there are any special delivery requirements (e.g at back of house if out). The delivery point must be safe and easy to access.

  • We recycle the green delivery tote bags, any polystyrene boxes left  plus any outer non-meat touching plastic bags used for Weekly Menu Bags (all meat products are packed in compostable starch bags), so please leave out for the driver to collect.

Hand Delivery Dates 2021

  • Auckland North Shore & upper Central Auckland (north of SH16)  - 20km radius from Orakei

    • June 13th, July 11th, August 8th, September 5th, October 3rd, October 31st, November 28th, December 18th 

  • East, South, West Auckland and lower Central Auckland (south of SH16) - 20km radius from Orakei

    • June 20th, July 18th, August 15th, September 12th, October 10th, November 7th, December 5th   

  • Eastern Bays suburbs & surrounds  - 5km radius from Orakei

    • Thursday evenings 6-9pm    

Overnight Couriers

  • Auckland: - $6.00 (up to 24kg)

  • Short-haul: (North to Orewa, South to Pokeno) $8.50 (up to 24kg)

  • Mid-haul: ((North to Whangarei, South to Whakatane) $13.50 (up to 14kg), $20.50 (up to 19kg)

  • Long-haul North Island: $22.00 (up to 9kg), $31 (up to 14kg), $40 (up to 19kg), $49 (up to 24kg)

  • Costs will be quoted via email after the order has been placed.

  • Packaging comprises recycled polystyrene boxes & ice gel sheets to keep products frozen. 

  • Frozen raw product can only be shipped to North Island addresses due to the perishable nature of the product. Dried treats and supplements are shipped nationwide (not internationally).  


Pick-up from 52 Ngaio St, Orakei by arrangement is available (select this option at check-out).

Lead times

As all product is packed to order, please place order by Tuesday midday for Thursday deliveries and Thursday midday for Sunday deliveries. Courier orders need a 2 day lead time.

Damaged/Spoiled Goods/Returns

If you feel the product has been delivered to you in a damaged or spoiled state, please take photographs and send them to with details on the issue.  If are in agreement we will either credit your account or do a replacement delivery, depending on your preference.