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DELIVERY INFORMATION

 Costs

Hand Delivery

  • 20km radius of Orakei  - $6.00 delivery charge.

  • Delivery Days: Eastern Bay Suburbs and surrounds on Thursday evenings (6-9pm) and rest of Auckland on Sundays (monthly deliveries in some areas with overnight deliveries for weekly, fortnightly orders).

  • If no-one is available when the delivery is made, it will still be left in a chiller box and you will be texted.  Please specify in the comment box on the check-out page if there are any special delivery requirements (e.g at back of house if out). The delivery point must be safe and easy to access.

  • We recycle the green delivery tote bags, any polystyrene boxes left  plus any outer non-meat touching plastic bags used for Weekly Menu Bags (all meat products are packed in compostable starch bags), so please leave out for the driver to collect.

Overnight Couriers

  • Auckland: - $6.00 (up to 25kg)

  • Short-haul: (North to Orewa, South to Pokeno) $8.00 (up to 25kg)

  • Mid-haul: ((North to Whangarei, South to Whakatane) $12.50 (up to 15kg), $20.50 (up to 20kg)

  • Long-haul North Island: $17.50 (up to 10kg), $25.50 (up to 15kg), $33.50 (up to 20kg), $41.50 (up to 25kg)

  • Costs will be quoted via email after the order has been placed.

  • Packaging comprises recycled polystyrene boxes & ice gel sheets to keep products frozen. 

  • Frozen raw product can only be shipped to North Island addresses due to the perishable nature of the product. Dried treats and supplements are shipped nationwide (not internationally).  

Pick-up

Pick-up from 52 Ngaio St, Orakei by arrangement is available (select this option at check-out).

Lead times

As all product is packed to order, please place order by Tuesday midday for Thursday deliveries and Thursday midday for Sunday deliveries. Courier orders need a 2 day lead time.

Damaged/Spoiled Goods

If you feel the product has been delivered to you in a damaged or spoiled state, please take photographs and send them to info@brodies.nz with details on the issue.  If Brodies.nz are in agreement we will either credit your account or do a replacement delivery, depending on your preference. 

 

 

Brodie's Raw Pet Food Delivery

52 Ngaio Street, Orakei,

Auckland 1071

info@brodies.nz  021 306 550

For Healthy Air-dried , treats click here