auckland-2152056.jpg

DELIVERY INFORMATION

 

 Delivery

 

Inner Auckland (orange areas on map).

  • $8.50: 1 box up to 20kg

  • $5.00 per additional box up to 20kg 

 

 Delivery Schedule

  • Thursday evenings 6-9pm: all Auckland inner areas (recycled carboard packaging/tote bags used)

  • Sundays 1-7pm: twice monthly (recycled tote bags used)

    • Auckland North Shore: 25km radius from Orakei (October 31st, November 28th, December 18th 2021)

    • West Auckland: 25km radius from Orakei: (November 7th, December 5th)   

 

Overnight Courier Schedule

  • Monday – Wednesdays: Overnight couriers used (recycled polystyrene packaging used). Same pricing applies.

 

Order Deadlines

  • Tuesday 10am for Thursday deliveries.

  • Thursday 10.00am for Sunday deliveries.

  • 2 working day lead time for overnight couriers

 

Please specify in the comment box on the check-out page if there are any special delivery requirements (e.g at back of house if out). The delivery point must be safe and easy to access.

Outer Auckland ( see grey areas on map).

Beachlands, Maraetai, Pukekohe, Silverdale, Whangaparaoa, Gulf Harbour, Orewa, Kumeu, Huapai, Riverhead

Overnight couriers

  • $8.50: 1 box up to 20kg

  • $5.00 per additional box up to 20kg

  • Recycled polystyrene packaging

 

Order Deadlines

  • 2 working day lead time for overnight couriers

 

North Island (non-Auckland)

Orders for outside Auckland inner/outer area and elsewhere in the North Island will be quoted standard courier costs, plus packaging. You will be invoiced after purchase. Approximate costs below:

  • Mid-haul: North of Auckland to Whangarei, South of Auckland to Whakatane $15.50 up to 18kg

  • Long-haul North Island: $15.50 up to 9kg, $22.50 up to 18kg

Product cannot be shipped to rural addresses – closest agent details will be supplied. 

 

South Island

Frozen raw product can only be shipped to North Island addresses due to the perishable nature of the product. Dried treats and supplements are shipped nationwide (not internationally). 

Non-Frozen Treats and Pet Care Products

Nationwide : $7.50 for up to 3kg. $5 per extra 5kg . Shipped by overnight courier.

Pick-up

Pick-up from 52 Ngaio St, Orakei by arrangement is available (select this option at check-out).

Please allow a 2 working day lead time

 

Damaged/Spoiled Goods/Returns

If you feel the product has been delivered to you in a damaged or spoiled state, please take photographs and send them to info@brodies.nz with details on the issue.  If Brodies.nz are in agreement we will either credit your account or do a replacement delivery, depending on your preference.